Privacy Policy

PartsBase Inc. is a community of buyers, sellers, and market researchers and we know that information about you is used and shared to operate our community.   We appreciate your trust and know that we will use your information carefully and sensibly.

This Privacy Notice describes how www.PartsBase.com, and its affiliates (collectively "PartsBase") collect and process your personal information through PartsBase websites, products, services, online stores, and applications that reference this Privacy Notice (together "PartsBase"). By using PartsBase, you are consenting to the practices described in this Privacy Notice.

Here are the types of personal information we collect:

Information You Give Us:   We receive and store any information you provide in relation to your PartsBase activity.

Automatic Information: We automatically collect and store certain types of information about your use of PartsBase, including information about your interaction with products, content and services available through PartsBase.  Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses PartsBase and other content served by or on behalf of PartsBase on other websites.

Information from Other Sources:  We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily

For What Purposes Does PartsBase Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase and delivery of products and services:  We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

Provide, troubleshoot, and improve PartsBase:  We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of PartsBase.

Recommendations and personalization:  We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with PartsBase.

Comply with legal obligations:  In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers’ information regarding place of establishment and bank account information for identity verification and other purposes.

Communicate with you:  We use your personal information to communicate with you in relation to PartsBase via different channels (e.g., by phone, email, chat).

Fraud Prevention and Credit Risks:  We use personal information to prevent and detect fraud and abuse to protect the security of our customers, PartsBase, and others. We may also use scoring methods to assess and manage credit risks.

What About Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve PartsBase, we use cookies and other identifiers.

Does PartsBase Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others.  We share customers' personal information only as described below:

Transactions involving Third Parties:  We make available to you services, products, applications, or skills provided by third parties for use on or through PartsBase.  You can tell when a third party is involved in your transactions, and we share customers' personal information only related to those transactions with that third party.

Third-Party Service Providers:  We employ other companies and individuals to perform functions on our behalf.  Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes.

Protection of PartsBase and Others:  We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of PartsBase, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other Countries:  Since we operate globally, it may be necessary to transfer, store and process Personal Information in the United States or any other country in which we or our service providers maintain facilities. In these instances, we will take steps to ensure that a similar level of protection is given to Personal Information as comprehensive as those in the United States and European Union.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your personal information during transmission by using encryption protocols and software.

We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your PartsBase account that is not used for other online accounts. Be sure to sign off when finished using a shared computer. Click here for more information on how to sign off.

What Choices Do I Have?

You have the right to do the following at any time by contacting us via the email (help@partsbase.com) or phone numbers provided on our website (www.partsbase.com):

Right to access: View what data we have about you, if any, and obtain a copy of it, if required.

Right to change/correct any data we have about you.

Right to erasure: You have the right to request that we delete any data we have about you.

Right to data portability: You have the right to transfer your personal information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.

Right to complain: Express any concern you have about our use of your data.

Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.

Are Children Allowed to Use PartsBase?

Our site, products and services are all directed to people who are above the age of 18. If we become aware that a child under the age of 18 has provided us with any Personal Information, we will discard such information. If you have any reason to believe that a minor has shared any Personal Information with us, please write to help@partsbase.com with the details, and we will take the necessary steps to delete the information we hold about that child.

Retention of Information

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. one never knows when a potential client will re-engage with us and having the background and history of the contracting party will assist in providing a better service. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases.

Updates or Amendments to the Privacy Policy

We may revise and modify this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on the website. We encourage you to review this Privacy Policy regularly for any changes.

Terms of Use, Notices, and Revisions

If you choose to use PartsBase, your use and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Florida. If you have any concern about privacy at PartsBase, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

If there are any questions about this privacy policy, or the information that we collect about you, or if you feel that your privacy was treated not in accordance with this Privacy Policy, please contact us immediately at help@partsbase.com